Contact
Talk to Netlogic
Existing clients have a direct line to the helpdesk. Everyone else, tell us what is going on and we will come back to you with something useful.
Already a Client? Go Straight to the Helpdesk
Do not use the form below. It routes to our sales team and will slow you down. Use the support line or address and your request is logged and triaged immediately.
Helpdesk staffed Monday to Friday, 8:00am to 6:00pm Eastern, with 24-hour emergency support outside those hours.
New Inquiry
Whether you want a full assessment or just an answer to one question, start here. There is no obligation attached to any of it.
Use the formTell Us What You Need
The more context you can give, the more useful our first reply will be. If you are not sure what you need, say that. It is a perfectly normal starting point.
We use what you send here to answer your inquiry. We do not sell it, and we do not add you to a mailing list without asking.
Headquarters
547 Amherst Street, Suite 303Nashua, NH 03063
Netlogic is on the tenant board at 547 Amherst Street.
New Inquiries
Existing Client Support
Hours
Monday to Friday, 8:00am to 6:00pm ET
24-hour emergency support for clients
Careers
What happens next
No Sales Sequence, No Drip Campaign
Three steps, and you can stop after any of them.
We Reply
A person reads what you sent and responds, usually within one business day. If your question has a short answer, you get the short answer.
A Conversation
Thirty minutes, on a call or in person, to understand your systems and what is prompting the change.
A Written Assessment
Where you stand, what is worth fixing first, and what it would cost. Yours to keep whether or not you engage us.
Service area
Where We Work on Site
Our engineers cover southern New Hampshire and eastern Massachusetts from the Nashua office. Clients outside the region are supported remotely, nationwide.
Before you get in touch
Questions People Ask First
How quickly will someone get back to me?
New inquiries are normally answered within one business day. Existing clients should use the support line on extension 2 or email support@netlogiccomputer.com, which is triaged by urgency during helpdesk hours of Monday to Friday, 8:00am to 6:00pm Eastern, with 24-hour emergency support outside them. Managed IT clients, and co-managed clients for the areas we cover, also get a technician response within 2 business hours under our standard service levels.
Is the IT assessment really free?
Yes, and the written roadmap is yours to keep regardless of what you decide. We review your systems, security posture, and licensing, and rank what is worth addressing first. Plenty of people take the assessment and fix things themselves, which is a fine outcome.
Do you work with organizations outside New Hampshire and Massachusetts?
Yes. On-site work is concentrated across New Hampshire and Massachusetts, but we support clients remotely nationwide, and through our partner network we can arrange on-site attendance elsewhere in the country when it is needed.
We already have an IT provider. Is it worth talking?
Often, yes. An independent assessment is useful even if you stay where you are, and plenty of our work is co-managed alongside an existing internal team rather than replacing anyone. We will tell you if your current arrangement is working well.